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Frequently Asked Questions

FAQs

GPS Tracking

Can I upgrade my subscription plan at any time?

Yes, you can change or upgrade plans based on your need.

Where is the GPS tracker installed in the car?

The GPS tracker is installed inside the dash of the car for better security which makes it tamper-proof.

Will using GPS tracker void my car's warranty?

Our trackers are absolutely safe to use and will no hamper or harm the vehicle in any possible way.

How do I reach out to support if I need any help?

You can reach support on support@linxio.com for any assistance.

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Plug & Play GPS Trackers

Can I use OBD2 tracker on multiple vehicles?

Yes, moving the GPS tracker between vehicles is swift and easy, in cars of any make.

Does the OBD tracker drain car's battery?

The OBD tracker is designed to function with minimal battery use.

What to do if my car doesn't have an OBD port?

In this case, you may choose to install hardwired GPS tracker instead.

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HardWired GPS Trackers

How to install the hardwired GPS tracker correctly?

We recommend using one of our installers to get the hardwired GPS tracker fitted on your car with ease.

Where is the GPS tracker installed in the car?

The GPS tracker is installed inside the dash of the car for better security which makes it tamper-proof.

Can I remove the tracker and install it another car?

Yes, you can do so. However, please let us know before doing so via email so that we can update the details of the new vehicle among other things.

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Asset Trackers

What if my asset tracker goes out of network?

The last known location will be stored in such scenario and transmitted when network's found.

Are asset trackers customisable based on need?

Yes, you can set customised alerts and notifications based on pre-set conditions.

Will the asset tracker work when the sun isn't bright?

Our asset trackers are designed to work with all lighting conditions as they also contain an internal battery that comes into play when the charge is low.

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Dash Cameras

Are In-Car Digital Video Recorders Legal In Australia?

Yes, in-car digital video cameras are legal across the whole of Australia and are an added advantage if you are tied up with an vehicle insurance company.

Can I install the dash camera on my own?

Yes, the dash cam that we sell are purely plug and play which implies that they are easy to install and use.

How are the dash cams powered?

The dash cams are powered via USB port that is inserted into the charger in your car's cigarette lighter charging port.

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